What are cookies?

Cookies are small text files placed on your device when you visit a website. They help the site function properly, improve performance, and provide insights into how the site is used.

How we use cookies

Ballance uses cookies to:

• Ensure the website functions correctly

• Improve performance and reliability

• Understand how visitors interact with our site

• Remember preferences and settings

• Support security and fraud prevention

We do not use cookies to sell personal data or track users across unrelated websites.

Types of cookies we use

Essential cookies
These cookies are required for the website to operate. They enable core functionality such as page navigation, form submissions, and secure access.

Performance cookies
These cookies help us understand how visitors use our site so we can improve usability and performance. All data collected is aggregated and anonymised.

Functional cookies
These cookies remember your preferences, such as language or region, to provide a more consistent experience.

Analytics cookies
We may use analytics tools to measure traffic and usage patterns. These cookies help us understand what content is useful and where we can improve.

Managing cookies

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect how the site functions.

Instructions for managing cookies can usually be found in your browser’s help section.

Third-party cookies

Some cookies may be set by third-party services we use for analytics or functionality. These providers are contractually required to handle data responsibly and in line with applicable regulations.

Updates to this policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our practices. Any updates will be posted on this page.